We get it! Sometimes you order something that you just aren't smitten with, or that doesn't fit quite right. Our new return policy makes it super easy to deal with this situation. Simply follow these steps within 30 days of purchase:
1) Pack it: Keep the original packaging your item was mailed in - use this to mail it back. Already tossed the box? Please place jewelry in a small box and enclose that in a padded envelope.
2) Drop it off: Visit your local post office, UPS or FedEx store and mail your package to:
3) Get your money back: We will return your funds, and may contact you to finalize the transaction. It will post to your account in 5-10 business days.
That's it! Want to exchange for a different item or size? No problem. Simply order your replacement item on the website like you normally would. If you'd like to wait until the funds from your return hit your account again, no worries. Just remember to order soon, because our handmade jewelry sells out fast!
We also are happy to offer in-person exchanges/returns at our studio space. Please shoot us an email at: firstname.lastname@example.org to set up an appointment to come by!